Protect your business: Stop the leakage before it starts

Webinar •​  45 min

For gym owners, academy directors, and sports facility managers, profitability isn’t just about bringing in new leads, it’s about keeping the revenue you’ve already earned. Without automated controls and real-time oversight, businesses often suffer from silent revenue leakage through missed payments, expired memberships, scheduling overlaps, and untracked discounts.

Plugging operational leaks is the fastest way to increase profitability without increasing your marketing spend. Discover how in2’s all-in-one management platform helps you safeguard your revenue and build a more resilient business.

Highlights

Key takeaways from the conversation

Understanding Sessions Owed vs. Outstanding Balances

Learn how clients register into classes without active packages and why separating these two metrics is critical for clean auditing.

Proactive System Rules

Discover how to activate backend restrictions, such as limiting allowable unpaid sessions, requiring mandatory online payments, and restricting bookings for accounts with outstanding dues.

Fixing Package & Schedule Mismatches

Step-by-step guidance on troubleshooting package start dates, class linking, and proper package assignment.

Tackling Habitual Non-Payment

When and how to use the built-in Blacklist feature to protect your facility from repeat abuse.

Timestamps

Jump to the moments that matter

00:55

What is "Sessions Owed" & Why It Causes Revenue Leakage

03:45

Real-Life Case Study: 74+ Unpaid Sessions

05:18

Setting Booking Limits & Restrictions

06:50

Mandatory Online Payments & Balance Blocks

08:28

Results: 89.4% Reduction in Unpaid Sessions

10:36

Sessions Owed vs. Outstanding Balance

see all

12:38

Common Setup Mistakes & Why Unlinked Packages Fail

16:04

Live Demo: Fixing Unassigned Packages

19:02

Team Best Practices & Operational Habits

22:25

Mastering the Sessions Owed Report

24:48

Live Demo: Reconciling Past Sessions

26:17

Handling Makeup Sessions & Auto-Renewals

31:02

Using software (in2) to manage and scale the business

32:14

Curbing Abuse: The Blacklist Feature

35:32

Key Takeaways & Summary

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